FAQs

Scheduling

How do I schedule a session if I live in a different time zone from you?

My group sessions generally occur each Friday at 3:33 p.m. Pacific Time (6:33 p.m. EST, 11:33 p.m. GMT, and Saturday at 9:33 a.m. AEST) and at 5:55 p.m. Pacific Time (8:55 p.m. EST, Saturday at 1:55 a.m. GMT, 11:55 a.m. AEST). Sometimes group sessions are held outside these times for special occasions or holidays.

If you’re unable to attend the group session at the scheduled time, please choose the option for an on-demand session when you’re booking. If you choose an on-demand session, you’ll receive instructions and an incantation with which to call the session forward at your convenience.

I don’t see anything available on the schedule until Friday. There’s something I urgently need help with. Are you able to help me on the same day?

First, please call the local emergency authorities if you feel that you may harm yourself or others or if you are in a true emergency. If you are considering harming yourself, please call a local suicide or national suicide hotline. If you are located in the United States, you may call 1-800-SUICIDE (1-800-784-2433) or 1-800-273-TALK (1-800-273-8255). If you’e hearing impaired, please call 1-800-799-4TTY (1-800-799-4889).

If you are not in a true emergency situation, but you are having a tough time due to a specific emotional or other issue, you may either purchase an on-demand session for immediate access or you may schedule a private session with me. Group sessions are held on Fridays only, but I do hold private sessions on other days of the week.

How do I pay?

The easiest way to pay is by scheduling your session. When you do so, you’ll be routed to a secured page where you may pay by either major credit card via Stripe or by PayPal.

If for some reason you are having issues with the booking form or payment processors, please contact me for a separate invoice, which must be paid prior to the group session in which you’re enrolling.

I signed up for a pay-what-you-can session and it only charged me $1. How do I pay more than that?

Pay-what-you-can sessions have a minimum exchange of $1, so that’s what I have the exchange set at in my booking software. If you’re interested in paying more than $1 for a pay-what-you-can session, please visit me here to pay whatever additional amount you’d like.

I’m unable to attend my session. How do I cancel, and what’s your policy?

If you are unable to attend your session for any reason, please use the link in your confirmation email to cancel your session or, if you’re unable to do so, please notify me as soon as possible to cancel and/or to reschedule.

Cancellations must be received 24 hours in advance for a refund to be given. Cancellations for prepaid subscription plans will be refunded on a pro-rated basis, provided that the cancellation is received a minimum of 24 hours in advance of one or more prepaid sessions.

I wasn’t able to attend my session, but I didn’t notify you in advance. What do I do?

Don’t worry! Please notify me as soon as you’re able in order to determine how the session was handled. If you were in an emergency situation and the session was not in your highest and best interest at the time, it’s possible that your guides recommended that you be excluded from the session. If this occurred, you’ll receive the session in on-demand format so that you may complete it later on at your convenience.

If your guides did not exclude you from the session, it went on as scheduled, and you’ll receive your PDF report within 5 business days. Because my work is primarily based on my connections with your higher self and with the guides, the session can occur even if you aren’t physically meditating, sleeping, or relaxing at the time.

If, due to the emergency, you were too busy or distracted to feel anything and would prefer to redo the session, please request as soon as possible that you receive your session in an on-demand format when the report is sent out. Depending on the individual situation, this request can usually be accommodated.

Your Session

How do I log in for my session? Is there a Zoom or video link?

The group Angelic Energy Tune-Ups℠ are energetic in nature, so there’s no Internet, telephone, or video contact of any kind. The best thing for you to do during the session is relax, meditate, or sleep.

If we don’t connect online or on the phone for the session, how do I know what happened?

It’s likely that you’ll feel some effects during the session, and if you don’t, you may feel them afterward. Even if you have no conscious awareness of what happened during the session, you’ll receive a detailed PDF report within 5 business days of the completion of the session that explains the various steps taken and processes used. If you still have questions, you’re always welcome to contact me.

Is an on-demand session as effective as a live session?

Yes. The energy from the live session is fully maintained and packaged in the on-demand format, so you’ll feel the effects of the session and experience the healing benefits the same as you would if you’d attended the live session. Because the energy present at the time of the live session is fully maintained, this ensures that the energy related to any specific astrological events or transits remains effective during the on-demand session (i.e. for the Zodiac sessions and for sessions dependent on moon, planetary, or other cosmic energies, shifts, and transits).

I ordered my session in an on-demand format. When will I receive my session?

If you ordered your session in an on-demand format, you’ll receive the session instructions and the incantation to recite when the report is sent out, which will be within 5 business days of your session. Once you receive the session instructions and the incantation, you’ll be able to complete the session at your convenience. Your on-demand session does not expire.

I ordered my session in an on-demand format. Can I use that more than once?

The on-demand sessions are designed to work only once IF the following 3 conditions are met: (1) a proper exchange must be made (i.e. purchase or gift), (2) the recipient must agree to my privacy policy and terms and conditions, and (3) the incantation provided must be recited verbatim at the start of the session. If any of these 3 conditions are not met, the session will not be activated and will not work for the individual attempting to call it forward.

Would it be beneficial for me to complete a session more than once, whether live or in on-demand format?

Absolutely! Those things that are cleared in each session include that which was ready to be cleared at the time – many situations are multi-layered and take multiple sessions, inner work, and sometimes complementary therapy to address. Repeated sessions compound the effects and result in deeper healing.

I can’t find my report. What do I do?

Your group session PDF report and any other documents will be sent to you within 5 business days of your session. If that time has passed and you still haven’t received your report, there may be a technical error with the email.

First, check your spam folder. Because I use PDF attachments, unless you’ve added me to your address book, it’s possible that the report I send you will be routed to spam.

If you still can’t find your report, please contact me, and I’ll re-send the report.

Kat’s Process

What exactly is an “energetic connection?” What is required of me for an energetic connection?

An energetic connection is a contact made solely through one’s auric field. It does not require physical, telephonic, video, or Internet contact. An energetic connection requires you to be receptive to the scheduled service and to allow me to work with your guides and within your energy field. It helps to relax or meditate if you’re able to, and I recommend steering clear of tense or highly emotional situations during your session if possible. Ultimately, however, the energy will go where it needs to go, and the results of the session will be exactly as they should be.

After you sign up for your session, you’ll be routed to a web page with instructions, and you’ll also receive an email with more information. Your PDF report will be sent within five business days of your session.

Will this work if I don’t have religious beliefs, if I don’t believe in crystals, if I don’t believe in angels and/or fairies, or if I haven’t done this kind of work before?

The beings that I work with are non-denominational, although some are mentioned in sacred texts or discussed by some religions. The only thing required of you during your session is to be receptive to any assistance in your highest and best good. If you are receptive, your belief system will not interfere with the work being done in the session. On the other hand, if you are closed to the possibility of energy work, you may block yourself from receiving during the session and will ultimately block your own body from healing itself.

Crystal energy and its effect on the human body is scientific in nature and is discussed separately in the Frequently Asked Questions. The use of crystal energy does not require the belief or faith of its user to be effective. Again, a user who blocks him or herself entirely to energy work, either consciously or subconsciously, may diminish the effectiveness of the various tools used.

Are your group sessions customized?

Yes! All of my group sessions are customized for the group in the moment. I take into account the collective group needs and work with each group member’s guides, guardians, and angels to ensure that all measures taken are in the highest and best interest of the group. I choose crystals and stones based upon group needs, also, and each group receives a different “crystal toolkit” that resonates with the group vibration. Recommendations made are dependent upon energetic information received during the session and on information supplied by the guides.

If you purchase a session on-demand after the session has already occurred, then the session will not be customized further; instead the session will be delivered exactly as originally completed on the scheduled date. The session energy and healing effects are fully maintained in the on-demand format of the sessions.

If you’re interested in a individual customized package, please visit my private sessions site at www.katmichaels.net.

What angels, ascended masters, goddesses, and fairies do you work with? Who will be at the session?

The session will be attended by the group members’ guides and guardians as well as any angels, ascended masters, and fairies (a) who are interested in helping the group and (b) who have only the group’s highest and best interests in mind. It’s common for archangels, ascended masters, and other powerful light beings to join as guides in the journey, whether because their help was requested or because they’re drawn to assisting an individual with a situation or life purpose.

Archangels and ascended masters are unlimited in their scope and can help multiple people at once, so don’t hesitate to ask for their help if you’re drawn to do so.

Specific well known angels, ascended masters, goddesses, and fairies with whom I regularly work include archangels Michael, Raziel, Raphael, Gabriel, Uriel, Haniel, Raguel, Zadkiel, Metatron, Jophiel, Jeremiel, and Ariel; ascended masters Jesus, Ganesh, Buddha, Serapis Bey, Saint Germain, and Mother Teresa; goddesses Durga (in her various forms), Kwan Yin (bodhisattva), Isis, Athena, Artemis, and Aphrodite; and Fairy Queen Oonagh, flower fairies, crystal devas, and wood nymphs.

What happens if I fall asleep while meditating during the session?

It’s okay if you fall asleep during your session, and I actually recommend it for those who have difficulty meditating. It’s very common to fall asleep during meditation and during energy work sessions. Clients often fall asleep during sessions when their conscious brains are having trouble processing the energy work being done; it’s a way for the subconscious mind and higher self to take over the process and work with the energy on your behalf.

If you do fall asleep, don’t despair, and know that things happen exactly as they should during my sessions. If you have questions about this or are concerned about the results of your session, you’re always welcome to contact me.


Angelic Energy Tune-Ups℠

How do Angelic Energy Tune-Ups work? Are you healing me?

Angelic Energy Tune-Ups℠ offer holistic support for your body’s own healing processes. I’m not healing you – I’m providing support and tools so that you may heal yourself.

During Angelic Energy Tune-Ups℠, I channel the guides, guardians, and angels, working with them and with your higher self to identify any issues that have been holding you back from realizing your full potential. Using universal spiral energetic forces, I then clear these issues so that they don’t affect you, and I add in their place high-vibration energies such as love, happiness, joy, peace, and understanding. I also work with Reiki energy.

What is Reiki energy, and what types of Reiki do you use in the Angelic Energy Tune-Ups?

Reiki is universal life force energy that I’m able to channel to you by using focused intention and a variety of symbols that I’ve been attuned to. Reiki energy ultimately goes where it needs to go, and you will subconsciously filter the energy as appropriate for you. I use Crystal Reiki, Usui Reiki, and Angelic Reiki. Each type of Reiki that I use has its own set of associated symbols.

Crystal Reiki is the combined use of crystal energy with Reiki. Crystal Reiki facilitates the blend of sacred geometry and crystal energy for an alchemical experience all its own. Usui Reiki is the traditional Japanese version of Reiki, handed down through Dr. Mikao Usui. Angelic Reiki is channeled through the angels. I work with the crystals during all stages of the session.

How does crystal energy work?

Crystal energy works through a process known as entrainment. Entrainment occurs when two vibrating bodies are put in the same vicinity as each other. With entrainment, the vibrating body with the less stable vibration will begin to match, or “entrain to,” the vibrating body with the more stable vibration. Because crystals and stones hold a steady vibration, whereas human vibrations vary based on organ, chakra, etc., crystals and stones can be used to balance our bodies and to calm our vibrations so that they remain at a more consistent and steady level.

Although you don’t fully entrain to a crystal during a session (crystal energy takes awhile to adapt to), the consistent vibration of each crystal allows your energy field to stabilize enough for balancing purposes and for any other energetic work to be completed. To assist on a deeper level, I sometimes attune my clients to one or more of the crystals used during their session. This allows my clients an additional week of working with crystal energy to help them with specific concerns in their lives.

How do you choose crystals during the session?

My training as a Certified Crystal Therapist and Advanced Crystal Master, as well as the self-study that I’ve completed, have given me the essential intellectual knowledge to safely use crystals for the benefit of my clients. I combine that knowledge with my intuition and crystal communication skills, often receiving direct messages from the crystals themselves regarding which crystals to use and how specifically to use them during a session. Because of this, each group receives a customized session with its own “crystal toolkit.” The crystal toolkit and its effects are detailed in the PDF report that I send following each session.

Are multiple group sessions required to have an effect, or will one session help me?

Although multiple sessions are are recommended, especially when dealing with a chronic situation or problem, they aren’t required. My clients have reported deep relief and significant improvement with just one group session.

Multiple sessions allow for more pronounced healing in areas of focus as well as previously unidentified areas in which you may notice a change. With multiple sessions, and especially with regular sessions twice per month or more, we’re able to move beyond maintenance and toward a deeper level of healing, growth, and energy amplification.

What do I need to do during an Angelic Energy Tune-Up? What can I expect?

I recommend relaxation, meditation, or sleep during your session for best results. When you relax, meditate, or sleep, it allows the healing energy to filter into your aura and have the greatest effect; if you are working, driving, socializing, or any number of other activities, it can block some of the healing energy.

Relaxation, meditation, and sleep are also recommended for your benefit. Many of my clients have reported experiencing energetic and emotional effects during their sessions, including but not limited to psychic experiences. You may see or hear the angels, elementals, or me; you may also see visions, patterns, or fractal images. You may feel me working inside your energy field, or you may receive downloads from your spirit guides or the collective consciousness. You may also smell the guides’ or my “signature scents.”

Though your experience may vary from the above, the session will always be right for you because it is partially orchestrated by your guides and your higher self.

What steps should I take to prepare myself for an Angelic Energy Tune-Up? What do I need to know for after the session?

Drink plenty of water and eat as many fresh fruits and vegetables as possible leading up to your session. Supportive herbs and nutritional supplements can be beneficial, too; please make sure to discuss any new products with your medical professional. I recommend abstaining from alcohol for 24 hours prior to your session, primarily because of its dehydrating effects. If you choose to consume alcohol, please drink additional water with it.

It’s important to know that an Angelic Energy Tune-Up℠ is likely to result in some detoxification symptoms. The symptoms are the result of energetic disturbances (such as harmful or discordant energy) filtering down from your auric body into your physical body for release and disposal. In the process, though, physical detoxification symptoms such as exhaustion, headaches, nausea, or skin breakouts are possible. These symptoms typically last no more than 48-72 hours, but they may persist for up to 96 hours for sessions resulting in deep karmic dissolutions or in significant release of heavy energy, blockages, or conditioning.

In addition to physical symptoms, emotional detoxification symptoms may occur, which often include old emotions coming up for release. This happens when emotions have been pushed down rather than dealt with. Over the course of a lifetime, this suppression often leads to resentment, anger, and passive-aggressive or aggressive behavior. Though the emotional detoxification symptoms can be painful, they are a way of releasing the old energy so that you may have an energetic fresh start for the future. Without releasing the old, we cannot make way for the new; if we don’t make way for the new, we wind up in the same patterns, situations, and conditioning that have held us back in the past.

Be grateful for any detoxification symptoms that you experience; they indicate that you had a successful session. On the other hand, don’t be alarmed if you don’t experience any detoxification symptoms – everyone processes energy differently, and not everyone will experience detoxification symptoms.